ok..so i didn't do as promised

this time, i won't pressure myself into blogging every day.. i'll keep it to at least once a week. so how's that? hehe.. i feel like starting a new blog..all about customer service.. who's doing it right and who/which company needs to send their people for training or revise their employee selection system.. or whatever they call it.. and why does it almost always involve our people? are we all in it just for the money? why do some sales people treat customers like beggars when we have a hard enough time parting with our hard earned money to pay for their services/products?